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Restoring Success: Efficiency in our Movements

Imagine a fire truck pulling up to a home. It is clean, organized, and the firefighters move with confidence as they seem to each know exactly what their job is and where everything is located to get the job done. I asked my coworker who has been a firefighter for nearly 20 years about the […]

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The Restoration Circle

Restoration Peer Group – Managing a Restoration Company for Success

Whether you’re an established company or a start-up, there is nothing more inspiring than being part of a peer group to support you and help you grow on your journey. The Restoration Circle is a built-in Advisory Board of professionals who understand what you are dealing with because they have been there before or are […]

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Restoring Success: A Truly Happy New Year

On January 2, I drove to work after a nice holiday vacation, my head swirling with clarity and focus, ideas and goal setting; ready to seize the opportunity in the power of the new year. As my thoughts began to organize themselves into departments, people, whys, hows, and priorities, it quickly unraveled. I began thinking of the whirlwind […]

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The Value of the “Call” After the Initial “Call”

The phone rings and you are called to duty. Whether it is a new water loss, fire, or mold, you have been given the opportunity to serve and the opportunity to fulfill your mission as a restorer. As important as it is to deliver high quality services in a timely manner to your new customer, […]

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Departmental Best Practices Can Lead The Way

Definition of “Best Practice”:A procedure that has been shown by research and experience to produce optimal results and that is established or proposed as a standard suitable for widespread adoption.Best practice is a broad term that is used in many contexts and in many industries. It is often used to layout an exacting procedure in the […]

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