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Restoring Success: A Fresh Look at Online Training

Online training, e-learning, virtual classrooms, and other terms are becoming a new norm. In the landscape of education, there are limitless resources that are accessible to us and applicable to a variety of disciplines from technical to soft skills. Although there is a new light, none of this is new. As we operate and adjust […]

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Restoring Success: A Cultural Shift – Coronavirus

Read all of Lisa’s monthly articles here!  A quick internet search yielded millions of results on: Proper Handshake. Years of practicing and talking about how to give a proper handshake down the drain? I recall giggling with others when someone is a bad hand shaker…too limp…squeezed to hard…well for now, it’s one less thing for everyone to […]

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HELP! Claims Review Shredded My Estimate | The Intentional Restorer Vol. 2 (with video!)

December 12, 2019 Jon Isaacson In the world of responding to water and fire damaged homes and businesses, Xactimate has become the primary language of insurance claims. Learning to master the tool is core to success for any property restoration professional. Clear communication, where all parties involved understand what is being transmitted, requires effort, interpretation […]

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Restoring Success: Efficiency in our Movements

Imagine a fire truck pulling up to a home. It is clean, organized, and the firefighters move with confidence as they seem to each know exactly what their job is and where everything is located to get the job done. I asked my coworker who has been a firefighter for nearly 20 years about the […]

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The Restoration Circle

Restoration Peer Group – Managing a Restoration Company for Success

Whether you’re an established company or a start-up, there is nothing more inspiring than being part of a peer group to support you and help you grow on your journey. The Restoration Circle is a built-in Advisory Board of professionals who understand what you are dealing with because they have been there before or are […]

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Restoring Success: A Truly Happy New Year

On January 2, I drove to work after a nice holiday vacation, my head swirling with clarity and focus, ideas and goal setting; ready to seize the opportunity in the power of the new year. As my thoughts began to organize themselves into departments, people, whys, hows, and priorities, it quickly unraveled. I began thinking of the whirlwind […]

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Departmental Best Practices Can Lead The Way

Definition of “Best Practice”:A procedure that has been shown by research and experience to produce optimal results and that is established or proposed as a standard suitable for widespread adoption. Best practice is a broad term that is used in many contexts and in many industries. It is often used to layout an exacting procedure in […]

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Restoring Success: Accounting For Contractors

When I received my degree in accounting from Penn State in 1996, I did not realize I would be using these valuable skills to start and grow a restoration company. Managing and understanding the accounting within your organization is important to the overall health of your company. Accounting practices and information are not just for owners and managers it […]

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