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Emotional Discounting in the Restoration World

What is emotional discounting? It is when we start abandoning business models and pricing structures and allow emotions to drive or impact our revenue, prices, decisions, etc. In this salon industry blog, 2 Reasons Why It’s (Too) Easy to Emotionally Discount, the author explains the dynamic of what happened to cause a stylist to discount […]

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Be Intentional Culture: How the Small Things Enhance or Undermine Your Culture

Taking care of your culture is critical to taking care of your people. Taking care of your people is essential to taking care of your customers. Taking care of your customers is the foundation of a sustainable business. Therefore, developing, adapting, and caring for your culture is vital to your vitality as an organization. Your […]

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Learner Responsibilities

Lisa Lavender, COO reviews the importance of knowing your Federal, State, Local and industry specific guidelines before beginning any job. It is OUR responsibility to know them and continue to monitor them as changes are implemented. Click on the following link to hear what Lisa has to say: https://www.dropbox.com/s/lqqtyarcouxdh2d/Learner%20Responsibilities.mp4?dl=0

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The Resilience of Restorers

If you are reading this, it is likely that you overcame challenges, learned new things, pivoted, showed resilience, supported others, and more, after navigating 2020. Although challenges and change are inevitable as we journey on into 2021, we should move forward with a new sense of confidence and accomplishment. After all, you did it! You, […]

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