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Restoring Success: Transparency in Our Restoration Companies

Last month’s Restoring Success, Morale and Engagement Built on a Foundation of Trust, we explored the importance of trust and the leadership role in fostering a culture of positive morale and engagement. Stephen Covey’s Speed of Trust presents 13 key behaviors that are instrumental to us as individuals and leaders in building and fostering trust. One of these behaviors is […]

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Morale and Engagement: Built on a Foundation of Trust

It is difficult to challenge the notion that good employee morale and strong engagement is important in our industry. In fact, being “happy” may be critical to our customer service. We spend much of our time at work, have 24/7 on-call rotations, and serve people who have experienced disaster, so why not do it with […]

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